Shipping policy
Intro2millz Apparel Shipping Policy
Last updated: October 2, 2026
Made-to-order fulfillment
Our apparel is made to order through Printify and its print providers. Production takes place before shipment. Production time varies by product, print provider, order volume, and availability. Shipping transit time is separate from production time. Any delivery estimate is an estimate, not a guaranteed arrival date.
Shipping charges and destinations
Available shipping destinations, shipping methods, and charges are shown at checkout for your order and delivery address. Review the final shipping charge before placing your order. Shipping costs and delivery estimates can vary by the items ordered, fulfillment location, and destination.
Delivery and tracking
When tracking is available, you will receive tracking information after your order ships. Tracking updates may take time to appear after a label is created. Items fulfilled by different print providers may arrive in separate packages at different times.
Production delays, carrier disruptions, severe weather, holidays, and customs processing can affect delivery. If your shipment appears delayed, lost, or marked delivered but has not arrived, contact us with your order number so we can help investigate with the fulfillment provider or carrier. Nothing in this policy limits your rights under applicable law.
Delivery address and order changes
Check your delivery address carefully before submitting your order. If you notice an error or need to cancel, contact us immediately. Changes and cancellations are handled on a best-effort basis before production begins and cannot be guaranteed once production or shipment has started.
International orders
Where international delivery is available at checkout, customs processing may extend delivery time. Import duties, taxes, or customs fees may apply. Review any duties or taxes shown at checkout; additional charges assessed by local authorities may be payable by the recipient.
Damaged, defective, or incorrectly printed items
Contact intro2millzllc@gmail.com within 30 days of delivery with your order number and clear photos of the issue. Please review our Refund Policy for replacement and refund details.
Contact us
Intro2millz Apparel
Email: intro2millzllc@gmail.com
Phone: +1 (850) 291-4663
Mailing address: 6901A N 9th Avenue #1378, Pensacola, FL 32504, United States
This mailing address is not a return authorization. Please contact us before sending any item back.